Furnish & Install Processing Centers

Contact your state’s Furnish and Install Processing Center for complete customer order information.

General Furnish and Install Information

Gail Crine                                                            Matt Helkey

F&I Service Manager                                               Coordinator F&I Programs

330-829-3555                                                                          469-549-7291

gail_crine@overheaddoor.com                                            matt_helkey@overheaddoor.com

User ID and Password Assistance

Gail Crine                                                           

F&I Service Manager                                              

330-829-3555                                                                         

gail_crine@overheaddoor.com                                           

General System Assistance

IT Help Desk                                                                

Genie and Overhead Door                                                  

469-549-7200                                                              

help_desk@overheaddoor.com                                           

Furnish and Install Compliance Information

Matt Helkey

Coordinator F&I Programs

469-549-7291

matt_helkey@overheaddoor.com

Non Furnish and Install Questions

The Genie Company

Customer Service

800-35-GENIE

genie_company@overheaddoor.com

Furnish and Install Program Questions

L.D. Sylvester

Manager, Furnish & Install Programs

469-549-7004

Lynn_sylvester@overheaddoor.com